Welcome to [Wholer.in / Wholer]. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products.
1. Information We Collect
We collect information that you provide directly to us when you use our services:
Personal Identification: Name, email address, phone number, and shipping/billing address.
Order Details: Information about the products you purchase and your transaction history.
Payment Information: We use secure third-party payment gateways. We do not store your full credit/debit card details on our servers.
2. How We Use Your Information
We use the collected data for the following purposes:
To process and fulfill your orders and deliveries.
To send you order confirmations, tracking updates, and invoices.
To provide customer support and manage warranty service requests.
To improve our website functionality and user experience.
To comply with legal obligations (such as tax and accounting).
3. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your sensitive data is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment provider’s database only to be accessible by those authorized with special access rights to such systems.
4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except for:
Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., Courier partners like BlueDart/Delhivery, and Payment Gateways).
Legal Requirements: When we believe release is appropriate to comply with the law or protect our rights.
5. Cookies
Our website uses cookies to enhance your experience. Cookies help us remember and process the items in your shopping cart and understand your preferences for future visits. You can choose to turn off cookies through your browser settings.
6. Your Rights
As a user, you have the right to:
Access the personal data we hold about you.
Request the correction of incorrect data.
Request the deletion of your account and personal information.
7. Changes to This Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
